People & Culture 2023-24

Helping our people to be their best selves at work.

We launched our organisation-wide performance management framework program Achieve, enabling a consistent, humanistic approach to performance management and professional development for our people. 

In conjunction with Achieve, we introduced our new capability development framework Thrive. Designed as a tool to guide our people’s career development, it provides clarity on the capabilities our people need to be the best at what they do. 

We undertook a repromotion of WAPHA’s learning offerings for staff members, garnering a 202 per cent increase in learning activity and strengthening a culture of continuous learning. 

Life at WA Primary Health Alliance

Our people are the heart of everything we do and we are committed to being a truly great place to work. Our vibrant culture and flexible workplace inspire us to be the best we can be.

Focus on internal recruitment 

We are dedicated to building on our existing talent to attract and retain a highly skilled, highly engaged workforce. In 2023/24, 24 per cent of vacancies were filled internally.  

Training for people leaders 

We facilitated bespoke mental health workshops for our people leaders to embed psychological safety in the workplace, alongside continued regular leadership development modules. 

Ensuring a mentally healthy and psychologically safe workplace.

Wellbeing Advocates 

Our newly introduced Wellbeing Advocates focussed on bringing wellbeing to life in our workplace. The advocates serve as WAPHA’s accredited mental health first aid officers, and: 

  • Celebrated International Day of Happiness through facilitating the creation of an office happiness board, now on display within the office capturing things that bring joy to our people. 
  • Raised awareness of mental health through the Push Up Challenge 2024, rallying our WAPHletes to complete a total of 29,232 push ups and raise funds. 
  • Promoted our Employee Assistance Program’s monthly wellbeing webinars and other wellbeing related resources. 

Employee Experience Champions 

  • Supported our Strategy and Engagement Portfolio to promote and organise cultural events in the office, including NAIDOC Week, Harmony Week, National Sorry Day and National Reconciliation Week. 
  • Hosted other wellbeing-related learning opportunities such as digital wellbeing lunch and learns, financial wellbeing workshops and more. 

Helping our people to be their best selves at work.

The annual Hearts&Minds survey had a 91 per cent participation rate and a 74 per cent engagement rate.

Hearts&Minds is our organisation-wide employee feedback tool, designed to gain insights into employee engagement at WAPHA and more accurately understand the collective employee experience. 

Following collection of the data, action plans were developed to address key areas of improvement that were identified. Each team and portfolio submitted an action plan with SMART goals attached to them, and reported on these goals quarterly. 

Year in Review 2023-24

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