Our people are at the heart of everything we do. We’re committed to being a great place to work and encouraging continuous learning.
Employee Engagement – Hearts & Minds
WAPHA is committed to listening, learning, prioritising and improving employee experience in ways that result in ongoing tangible benefits for our people, our organisation and our stakeholders.
In October 2021, we launched Hearts & Minds, an organisation-wide employee feedback tool to gain insight into employee engagement and better understand our collective experience at work.
Highlights of this year’s survey include 93 per cent of participants believing they are supported at WAPHA to work both in the office and flexibly from home, and 88 per cent of participants believing they work in an inclusive environment.
Enterprise agreement changes
In 2022, we undertook to increase certainty of employment for employees who want to build their careers with WAPHA. We committed to building on our existing talent and capability to attract and retain a workforce that can work in an adaptable and flexible way across areas of prioritised need, aligned to our organisational values that we believe should be complemented with contemporary terms and conditions for our employees.
With approval from Fair Work Commission, we terminated our out-of-date enterprise agreement and replaced it with Health Professionals and Support Services Modern Award for more agility and flexibility for our workforce.
BELONG
Part of our overall People Strategy, the WAPHA Belong Strategy is a collection of related and overlapping programs aimed at strengthening the heart of who we are, focused on four pillars:
- wellbeing
- diversity, equity and inclusion
- psychological safety
- connection and collaboration.
As part of Belong, we offered staff training in essential conversations, mental health first aid training, nutritional and physical sessions, and DISC assessment for teams to understand employees’ preferences and interpersonal behavior in the workplace and in their teams.
Hybrid working
After introducing a formal hybrid working model in 2021, our staff engagement surveys over the last year indicate 92 per cent of employees feel supported to work both in the office and flexibly at home. We have developed resources and provided equipment to support our employees including a hybrid working guide.
We are currently undertaking a hybrid model review to ensure the model is relevant and enables us to remain engaged, productive and efficient.
Middle management training
We embarked on a middle management training program giving managers the opportunity to connect and collaborate in interactive workshops focussing on topics such as authentic leadership, change management and driving a high-performance workforce.
