The PHN program is evolving, as is WA Primary Heath Alliance’s role as the operator of WA’s three PHNs. This maturity has been evident in our impact, innovation and progress in driving integration across WA’s health system this year. Read about our achievements and the work being done with our partners and the community to deliver better health, together.
Year In Review Highlights Year At A Glance Empower people and communities Promote and prioritise an integrated health system Commission services in a planned and targeted way Continuously improve primary health care practice COVID-19 Vaccine Rollout Our Culture Financial Snapshot
Year In Review Highlights
Impact, innovation and integration
A message from our Chair and CEO
Strengthening and connecting WA's health system
Our take on the highlights of 2020-21
Year At A Glance
59,024
Contacts with our Practice Assist service – website visits, enquiries and support requests, a 29.8% year on year increase
15,764
People accessed one of our primary mental health services, an 11.2% year on year increase
99%
Of clients who provided feedback felt respected by our funded services’ staff*
(Mental health, alcohol and other drugs, chronic conditions services)
267
Programs funded to improve the health and wellbeing of Western Australians
2,287
COVID-19 general practice resources produced including GP bulletins, factsheets, webinars and clinical HealthPathways
599
General practices partnered with us to better understand patient data to improve health outcomes, a 13.6% year on year increase
622
Localised HealthPathways reached, up from 574, and 390,844 page views of this online clinical support tool for GPs
$6.1 million
Funding targeting GPs including individual support, digital integration and enhanced practice support programs
41
Aboriginal organisations engaged to provide $17 million of goods and services
610,903
My Health Record uploads of Shared Health Summaries and Dispense Records in June 2021, a 40% increase on June 2020
83%
Year on year Increase in social media interactions, and 21% audience growth
132,819
Services delivered to Aboriginal people with complex chronic conditions through our Integrated Team Care program
*Source: Outcomes Evaluation data, specifically the Patient-Reported Experience Measures (PREMS), for the period Jan-Jun 2021
Achievements Against Our Strategic Priorities
COVID-19 Vaccine Rollout
This year, WA Primary Health Alliance played a key role in the COVID-19 vaccine rollout, leading the primary health care response in WA.
Culture
Creating meaningful employee experiences, encouraging continuous learning, and nurturing and developing leadership skills.
Financial Snapshot
Find out how our funding has been allocated over the past year.