WA Primary Health Alliance (WAPHA) is committed to continuously improving primary health care through commissioning services based on the needs of the community and connecting services to simplify the health care system.
The Performance Management Framework sets out a consistent and streamlined approach to measuring, monitoring, and evaluating commissioned activities.
Aligned to the quintuple aim, and taking a balance scorecard approach, the Performance Management Framework supports commissioned service providers to gain insights from data to continually improve the delivery of safe, high quality and reliable care.
The Performance Management Framework promotes collaboration between WAPHA and commissioned service providers through regular, transparent communication, early support and shared contribution to quality improvement of services.
Expand for more
The Commissioned Services Reporting Portal (WAPHA portal) enables commissioned service providers to input, view and gain valuable insights into service delivery and client outcomes based on data required to be reported to WAPHA.
Part of WAPHA’s ongoing commitment to digital transformation and best practice, the WAPHA portal supports the Performance Management Framework by streamlining data sharing and reports.