PHN webinar: How healthdirect & NURSE-ON-CALL helplines link callers to local services

Please join me for Healthdirect’s third and final webinar of 2021.

We will demonstrate how the healthdirect helpline and NURSE-ON-CALL use the National Health Services Directory (NHSD) to refer and directly link callers to local primary care services, including:

• Urgent Care and Priority Care Clinics, and
• PHN commissioned local after-hours services, like GP Access and GP Assist.

You will learn:

• how healthdirect links and refers callers to local primary care services supported by PHNs (GP Urgent Care, Priority Care Clinics, GP Access, GP Assist)
• about recent enhancements which support referral to local services (Continuity of Care, Audio Service Finder, NHSD widgets and online booking providers)
• about the currency and completeness of NHSD services data and how PHNs can contribute to improving information about local services.